The SBI CBO Interview is the final and most crucial stage of the selection process. After clearing the online written exam, candidates must showcase their knowledge, communication skills, and presence of mind in front of a panel. The interview mainly focuses on your banking experience, awareness of SBI’s functioning, and ability to handle real-world situations. In this article, we’ve shared the most commonly asked SBI CBO interview questions – HR-based, banking-related, and situational—so you can walk into the interview room with confidence.
SBI CBO Interview Questions and Answers
The SBI CBO selection process involves an Online Written Test followed by an interview. Certain questions are frequently asked during the interview round, testing a candidate’s banking knowledge, situational awareness, and communication skills. To help you prepare, we’ve shared a list of expected SBI CBO interview questions along with suggested answers to guide your preparation and boost your confidence.
Types of Question Asked in SBI CBO Interview
In the SBI CBO interview, candidates will face various types of questions, as there will be a panel of interviewers. Hence, candidates must be prepared to handle every type of question with confidence. We have mentioned below the category-wise questions and topics asked in the interview.
1. HR Questions
These are usually asked at the beginning to know more about you.
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to join SBI as a CBO?
- Where do you see yourself in the next five years?
- Why are you leaving your current job?
2. SBI-Related Questions
Since it’s an SBI role, you must know key facts about the bank.
- Who is the current chairman of SBI?
- What are the major products and services offered by SBI?
- What recent initiatives has SBI launched?
- Tell us about the history and structure of SBI.
- What do you know about the SBI Circle-Based Officer role?
3. General Awareness Questions
Stay updated on current events, especially banking- and finance-related ones.
- What are NPAs (non-performing assets)?
- What is the IBC (Insolvency and Bankruptcy Code)?
- What is collateral in lending?
- What are different types of bank accounts?
- Recent news related to RBI, SBI, or the banking sector.
4. Banking Awareness Questions
Basic banking knowledge is a must for this role.
- What is the difference between NEFT and RTGS?
- What is the repo rate and how does it affect the economy?
- What are CRR and SLR?
- What are the different types of loans offered by banks?
- What is priority sector lending?
5. Situational and Role-Based Questions
These test your practical understanding and decision-making.
- How will you deal with a difficult customer?
- What will you do if your branch has low footfall or poor business?
- If a customer requests a loan they are not eligible for, how will you respond?
- How would you motivate your team in a rural branch?
- What will you do if you suspect a case of fraud?
6. Questions Based on Your Current Job Role
For experienced bankers, expect these:
- What are your current job responsibilities?
- Share an example where you solved a tough issue at work.
- How will your current experience help you as a CBO?
- What’s your biggest achievement in your current role?
- Why do you want to switch from your current bank to SBI?
What to Watch for SBI CBO Interview Preparation?
Candidates must watch one-to-one mock interviews before appearing for the interview. Mock Interviews play an important role as they provide you with a basic understanding of the interview and the types of questions asked. It will also help you understand the body language and appropriate attire for the interview.
SBI CBO Interview Questions and Answers – FAQs
The final selection is based on a 75:25 ratio, where 75% weightage is given to the written test and 25% to the interview.
The panel usually asks HR questions, work experience-related questions, banking awareness, SBI-specific questions, and situational scenarios.
Yes, you must carry all the required documents including your ID proof, experience certificate, and caste certificate (if applicable, like OBC with Non-Creamy Layer clause).
No. If you belong to the OBC category and fail to present the valid Non-Creamy Layer certificate, you will not be interviewed under the General category either.
Prepare by revising your work profile, staying updated on banking current affairs, learning about SBI’s services, and practicing mock interviews to improve your confidence.
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Hi, I’m Tripti, a senior content writer at Oliveboard, where I manage blog content along with community engagement across platforms like Telegram and WhatsApp. With 3 years of experience in content and SEO optimization, I have led content for popular exams like SSC, Banking, Railways, and State Exams.