Image

GreyLabs AI Partners with Federal Bank to Deploy Voice AI Across Customer Interactions

GreyLabs AI has partnered with Federal Bank to bring Voice AI into everyday customer interactions, with applications spanning collections, card activation and EMI conversion.

The partnership is aimed at using conversational artificial intelligence to make customer engagement more consistent, timely and efficient across key banking use cases.

As part of the collaboration, Voice AI is being used for collections, including EMI reminder and post-due calls. The technology is intended to help Federal Bank engage customers consistently and at scale while supporting its collections processes.

Did you Know

Image

GreyLabs AI Partners with Federal Bank to Deploy Voice AI Across Customer Interactions

Another use case is card activation, where Voice AI is being used to provide new cardholders with accurate and relevant information. The approach is designed to improve the consistency of customer communication while enabling quicker interactions and greater operational efficiency. The partnership also covers EMI conversion, with Voice AI supporting customer conversations around converting eligible purchases into EMIs. By bringing greater consistency to these interactions, the technology aims to make the conversion process easier for customers. GreyLabs AI acknowledged Federal Bank for its collaboration and trust in deploying Voice AI across these customer-facing use cases. The company also credited Federal Bank’s leadership and teams involved in bringing the partnership to fruition.

Did you Know

Image

Razorpay Partners with OpenAI to Help Indian Brands Advertise on ChatGPT

Razorpay has partnered with OpenAI to help Indian brands explore advertising opportunities on ChatGPT, potentially opening a new channel for brands to reach consumers at the point of AI-driven discovery and decision-making.

The partnership is expected to bring brands such as Tanishq, Tata Neu and Fastrack into the emerging AI advertising ecosystem, connecting their products and services with users interacting with ChatGPT. The development comes as consumer behaviour increasingly shifts from traditional search and social platforms towards AI-powered interfaces.

Did you Know

Image

Razorpay Partners with OpenAI to Help Indian Brands Advertise on ChatGPT

While search engines have traditionally captured users with specific search intent and social platforms have focused on attention and discovery, AI platforms can play a role in helping users research options, compare products and make purchase decisions.

According to the information shared around the partnership, ChatGPT has more than 100 million weekly users in India, highlighting the potential scale of AI-led consumer engagement in the country’s digital market. For brands, advertising within AI-powered platforms could create a new way to reach consumers during the decision-making stage. Instead of relying solely on conventional search or social advertising, businesses could potentially engage users while they are actively seeking recommendations or information.

Did you Know

Image

Five years of PM GatiShakti mark significant progress in integrated infrastructure planning and development

The PM GatiShakti National Master Plan has been completed for five years , marking significant progress in integrated infrastructure planning and development in the country. The master plan was launched on this day in 2021 with the aim of transforming India’s infrastructure landscape. PM GatiShakti has enabled planners to view infrastructure, geographic features, economic zones and other relevant data together, supporting data-driven planning and decision-making for infrastructure projects. The PM GatiShakti digital platform integrates more than 1,800 data layers, covering 58 Central Ministries and Departments and all 36 States and Union Territories.

Did you Know

Image

Five years of PM GatiShakti mark significant progress in integrated infrastructure planning and development

The platform has evaluated over 400 infrastructure projects worth approximately over 20 lakh crore rupees based on PM GatiShakti principles. PM Gati Shakti has established a Whole-of-Government approach to infrastructure planning by facilitating coordinated decision-making and strengthening multimodal and last-mile connectivity. As India advances towards the vision of Viksit Bharat 2047, PM GatiShakti provides a framework for coordinated infrastructure planning, multimodal connectivity and improved logistics efficiency.

Did you Know

Image

India operationalises new resident mission in San José, expanding diplomatic footprint

India has operationalized its new resident mission in San José, Costa Rica, marking a significant step towards expanding its diplomatic footprint in Central America. The mission is expected to further strengthen bilateral relations between India and Costa Rica. It will also facilitate closer political engagement, promote bilateral trade, investment and economic cooperation and strengthen cooperation in areas of mutual interest. The mission will also provide enhanced consular assistance to Indian nationals and the Indian community in Costa Rica and help protect their interests.

Did you Know

Image

World Skate Games: Anandkumar wins bronze in 500-metre sprint

India’s Anandkumar Velkumar has won bronze in the 500-metre sprint at the World Skate Games 2026 in Asunción, Paraguay, adding another medal to his expanding collection on the international speed skating stage. The 23-year-old speed skater from Tamil Nadu finished on the podium in 40.856 seconds, continuing his incredible run following his unprecedented accomplishments at the 2025 World Speed Skating Championships. Velkumar had earned bronze in the 500m and gold in the 1000m and marathon in the 2025 championships as well, making him a two-time world champion.

Did you Know

Image

World Skate Games: Anandkumar wins bronze in 500-metre sprint

His most recent podium result enhances India’s standing in elite speed skating and highlights his consistency over long distances. Velkumar has become one of the nation’s most well-known figures in the sport thanks to his performances.

Earlier, Kerala’s Anirudhan Vinod won silver in the junior men’s 200m Dual Time Trial at the Games.

Vinod clocked 17.658 seconds, finishing just 0.043 seconds behind Colombia’s Emanuel Ramos Mosquera, who won gold in 17.615 seconds. Chinese Taipei’s Wei-Ning Chuang secured bronze in 17.718 seconds.

Did you Know

Image

Shefali Verma, Shubman Gill named ICC Women’s and Men’s Player of Month for September 2026

Indian opener Shafali Verma was named the ‘ICC Women’s Player of the Month’ winner for September 2026, following incredible title-winning outings in the Women’s Asia Cup and the Asian Games with the bat and clutch contributions in high-stakes matches. On the other hand, Indian captain Shubman Gill was named ICC men’s Player of the Month for a record fifth time following his outstanding performance in the One Day International series against the West Indies.

It is the second time Shafali has won the monthly award, with the 22-year-old first tasting success in November last year when she helped India claim the ICC Women’s Cricket World Cup on home soil, as per the ICC.

Did you Know

Image

Shefali Verma, Shubman Gill named ICC Women’s and Men’s Player of Month for September 2026

Shafali Verma, was the highest run-scorer for her team as India won the Women’s Asia Cup.

Shubman Gill, as per the ICC, won the award ahead of fellow nominees Abhishek Sharma of India and Zimbabwe’s Sikandar Raza. Gill scored 333 runs in India’s first two One Day Internationals against West Indies, with a century in the opener and an unbeaten double century in the second. India won both matches by eight wickets. This is Gill’s fifth ICC Men’s Player of the Month award, after wins in January 2023, September 2023, February 2025 and July 2025, extending his record as the men’s player with the most wins.

Did you Know

Image

BRICS Traditional and Indigenous Sports Demonstration Games 2026 inaugurated in Ahmedabad

Union Sports Minister Dr. Mansukh Mandaviya inaugurated the BRICS Traditional and Indigenous Sports Demonstration Games 2026 at the Veer Savarkar Sports Complex in Ahmedabad, Gujarat. The Union Ministry of Youth Affairs and Sports organised the games in collaboration with the Gujarat Government.

Addressing the inaugural ceremony, Dr. Mandaviya emphasised that traditional and indigenous sports serve as a vital bridge, preserving cultural identity while unlocking new opportunities for global collaboration. The Minister added that under Prime Minister Narendra Modi’s leadership, initiatives like Khelo India are fostering a sustainable sports ecosystem from the grassroots to the international level.

Did you Know

Image

BRICS Traditional and Indigenous Sports Demonstration Games 2026 inaugurated in Ahmedabad

Mentioning upcoming international events in Ahmedabad, Gujarat Deputy Chief Minister Harsh Sanghavi proposed five key initiatives for BRICS nations to preserve indigenous sports, including creatinga joint multilingual digital archive and integrating traditional games into academic curricula.

Designed as a non-competitive platform, the Games brought together delegations from member and partner countries who presented a diverse range of indigenous sports.

Did you Know

Image

Jantar Mantar No Longer A Protest Venue, Delhi Gets 3 New Designated Sites

Jantar Mantar in the high-security central Delhi area, which so far had served as a designated protest site, will no longer be used for this purpose. Three new locations have been finalised as designated sites for protests and sit-ins in the national capital based on recommendations of a committee under the Union Home Ministry.

Jantar Mantar in the high-security central Delhi area, which so far had served as a designated protest site, will no longer be used for this purpose.

The three new protest venues are: Ramlila Ground, Burari Ground and CBD Ground in east Delhi.

Did you Know

Image

Jantar Mantar No Longer A Protest Venue, Delhi Gets 3 New Designated Sites

The order denotifying Jantar Mantar as a designated site for protests was issued by Delhi Police Commissioner Anurag Kumar.

Did you Know

Image

IMF raises India's growth forecast to 7% in FY27 on strong domestic demand

The International Monetary Fund (IMF) has raised India's gross domestic product (GDP) growth forecast for 2026-27 by 60 basis points to 7 per cent, citing resilient domestic demand and robust services activity.

In its latest World Economic Outlook, released on Tuesday, the IMF also raised its growth projection for FY28 by 30 basis points to 7 per cent, Financial Express reported. The upgrade reflects stronger-than-expected economic momentum, supported by domestic demand and services.

Did you Know

Image

IMF raises India's growth forecast to 7% in FY27 on strong domestic demand

The revision follows upgrades by other institutions. The Reserve Bank of India (RBI) and the World Bank raised their FY27 growth projections to 7.1 per cent last week. The IMF expects India's consumer price index inflation to average 5 per cent in FY27 before easing to 4.4 per cent in FY28. The forecast is below the RBI's latest projection of 5.2 per cent for the current financial year.

Did you Know

Image

Retail inflation rises to 5.54% in Sep as food inflation zooms to 7.74%

India's retail inflation rose to 5.54 per cent in September 2026 from 4.83 per cent in August as food inflation surged to 7.74 per cent, according to data released by the Ministry of Statistics and Programme Implementation (MoSPI).

The latest reading marks the highest retail inflation rate recorded so far in 2026, with inflation rising every month since January, when it stood at 2.74 per cent. The September figure, based on the Consumer Price Index (CPI) with 2024 as the base year, is provisional.

Food inflation, measured by the Consumer Food Price Index (CFPI), jumped to 7.74 per cent in September from 5.97 per cent in August, an increase of 1.77 percentage points. Headline inflation rose by 71 basis points during the same period.

Did you Know

Image

Lakshadweep becomes 100% literate Union Territory

Lakshadweep was declared a 100% literate Union Territory on Sunday (October 11). The declaration was made by Administrator Praful Patel, marking the achievement of full literacy status under the ULLAS – Nav Bharat Saaksharta Karyakram, according to a communication.

According to the Department of Education, an initial survey identified 1,113 adult non-literates across the islands. Intensive teaching and assessment drives were subsequently undertaken to equip the identified learners with foundational literacy and numeracy skills.

The department claimed that all eligible learners had successfully cleared the Foundational Literacy and Numeracy Assessment Test (FLNAT), enabling Lakshadweep to attain full literacy status under ULLAS, a Centrally sponsored scheme.

Did you Know

Image

Lakshadweep becomes 100% literate Union Territory

Teachers and supervisors volunteered to conduct doorstep and home-based assessments for learners who were unable or hesitant to attend designated examination centres. Follow-up assessments and re-testing were also organised to ensure that eligible learners completed the evaluation process, according to the communication.

Did you Know

Image

NPCI pushes back UPI MDR rollout to “immediately after Diwali”

The National Payments Corporation of India (NPCI) has indefinitely postponed the implementation of the Merchant Discount Rate (MDR) on UPI transactions, originally scheduled for October 15, to a date “immediately after Diwali”, without specifying an exact date.

Did you Know

Image

NPCI pushes back UPI MDR rollout to “immediately after Diwali”

The MDR was to be levied at 0.4% on UPI transactions exceeding Rs.2,000 at medium and large merchant establishments. Transactions related to the capital market and those done in strategic sectors would face different MDR rates.

“The UPI and Services Steering Committee decided that, keeping in mind the festive season, Merchant Discount Rate (MDR) on select Person-to-Merchant (P2M) UPI transactions shall be implemented immediately post Diwali at a date to be notified separately.

Did you Know

Image

Union Minister Jyotiraditya M. Scindia Inaugurates and Lays Foundation Stones for Development Projects of Rs 331 Cr in Mizoram

Union Minister for Communications and Development of North Eastern Region (DoNER), Jyotiraditya M. Scindia, today inaugurated development projects and laid foundation stones of new initiatives worth Rs.331 crore, in Mizoram.Shri Scindia is on two-day visit of Mizoram.

Upon his arrival in Aizwal, the Union Minister proceeded to Tuivamit and inaugurated five project worth Rs.102 Crore. Union Minister also laid foundation stone of five projects of Rs.228.54 crore. Projects cover critical sectors including road connectivity, power transmission, water supply, healthcare, education, sports and cultural infrastructure.

Did you Know

Image

Union Minister Jyotiraditya M. Scindia Inaugurates and Lays Foundation Stones for Development Projects of Rs 331 Cr in Mizoram

India is recording economic growth of around 7–7.5%, the Northeast is increasingly emerging as a major contributor to the country's growth trajectory.

The Union Minister highlighted the significant improvements in Mizoram's connectivity through roads, railways and air transport, observing that the state was becoming increasingly connected not only through infrastructure but also through stronger bonds between people.

He described the 51.38-kilometre Bairabi–Sairang railway line as a historic milestone that brought Mizoram onto India's railway map and transformed access to major economic centers.

Did you Know

Image

India, UK aim to double bilateral trade to $120 billion by 2030 under Free Trade Agreement

Trade ministers of India and the United Kingdom shared ambition to double the bilateral trade by 2030 as both are committed to utilise mutually beneficial opportunities created under the free trade agreement that entered into force on July 15.

Jointly addressing corporate honchos at the business plenary of the Joint Economic and Trade Committee (JETCO) with British secretary of state for business and trade Jonathan Reynolds, commerce and industry minister Piyush Goyal said, “2030 should not just reflect the end of this decade, it should be the beginning of much greater ambition.”

Did you Know

Image

India, UK aim to double bilateral trade to $120 billion by 2030 under Free Trade Agreement

While ministers did not give any particular number, government data available in the public domain suggests that the ambition is to double overall bilateral trade (both goods and services combined) from the current level of around $60 billion to $120 billion by 2030.

According to the commerce ministry’s data released on July 15 this year, overall bilateral trade between India and the UK was around $60.56 billion, which included $25.12 billion two-way goods trade in 2025-26 and $35.44 billion bilateral services trade in 2024. In the 12 months to March 2026, total UK-India trade was worth £48 billion - an increase of £3 billion year-on-year in current prices.

Did you Know

Image

India, UK aim to double bilateral trade to $120 billion by 2030 under Free Trade Agreement

The JETCO assumed greater significance as it coincided with the visit of seven mayors and a combined authority leader from the North of England. It supported a broader programme of engagement involving government, business, universities, innovators and regional leaders from both countries, including parallel visits by the UK’s Secretaries of State for Scotland and for Environment, Food and Rural Affairs, the two countries said in a joint statement.

The 17th JETCO will take place in the UK in 2027.

Did you Know

Image

Centre appoints four new additional judges to the Madras High Court

In exercise of the power conferred by clause (1) of Article 224 of the Constitution of India, the President is pleased to appoint S/Shri (i) Ramasamy Sakthivel, (ii) P. Dhanabal, (iii) Chinnasamy Kumarappan and (iv) Kandasamy Rajasekar, Judicial Officers as Additional Judges of the Madras High Court for a period of two years with effect from the date they assume charge of their respective offices.

Mr Dhanabal is currently serving as as the Registrar General of the High Court. The latest appointments in the Madras High Court are part of the recommendations made by the Supreme Court Collegium on March 21.

Additional judges usually serve a term of two years before they are made as permanent judges of the High Court.

Did you Know

Image

Centre appoints four new additional judges to the Madras High Court

Additional judges usually serve a term of two years before they are made as permanent judges of the High Court.

The Centre’s nod for these judicial appointments comes a day after the Ministry of Law and Justice saw a change of guard, with Arjun Ram Meghwal taking over from Kiren Rijiju, who was moved to the Ministry of Earth Sciences.

Did you Know

Image

Breaking Bad' Actor RJ Mitte, Who Played 'Walter Jr', Dies At 34

RJ Mitte, the young actor best known for playing Walter White Jr. in the award-winning TV series "Breaking Bad," has died. He was 34.

A teenage Mitte first appeared in "Breaking Bad" in 2008 as the son of chemistry-teacher-turned-drug-kingpin Walter White, a role that won Bryan Cranston global acclaim. He also served as president of The Mitte Foundation, supporting philanthropic efforts and community initiatives, while using his platform to challenge stereotypes and promote greater representation for people with disabilities. Breaking Bad," which ran for five seasons between 2008 and 2013, is routinely acclaimed as groundbreaking television, and was recently named by The New York Times as the best TV show of the 21st century.

Did you Know

Image

TDB signs agreement with ideaForge for Rs.151 crore RDI support to develop YETI heavy-lift autonomous aerial logistics vehicle

Strengthening India's capabilities in autonomous aerial systems and next-generation logistics, the Technology Development Board (TDB), Department of Science & Technology (DST), Government of India, has signed an agreement with ideaForge Technology Limited, Mumbai, Maharashtra for financial support of Rs.151 crore under the Research Development and Innovation (RDI) Fund.

The project, with a total project cost of Rs.302 crore, focuses on the development of YETI, a heavy-lift, long-range autonomous aerial logistics vehicle, with the objective of advancing the technology from Technology Readiness Level (TRL)-4 to TRL-9. The financial support will be provided through debt financing.

Did you Know

Image

TDB signs agreement with ideaForge for Rs.151 crore RDI support to develop YETI heavy-lift autonomous aerial logistics vehicle

Designed for demanding operating environments, YETI is an autonomous vertical take-off and landing, fixed-wing hybrid unmanned aerial vehicle (VTOL-FW UAV) intended to transport heavy payloads over long distances. Its proposed capabilities are aimed at addressing logistics requirements in areas where conventional transportation can be difficult, time-consuming or operationally constrained. The platform is designed to carry payloads of up to 200 kg, with a targeted range of up to 200 km and an operating altitude of up to 6,500 metres above mean sea level. Its weather-resistant design is intended to support operations in challenging environments, including high-altitude regions, deserts and marine conditions.

Did you Know

Image

TDB signs agreement with ideaForge for Rs.151 crore RDI support to develop YETI heavy-lift autonomous aerial logistics vehicle

A key feature of YETI is its ability to take off and land vertically while retaining a fixed-wing configuration for longer-range operations. The vehicle is designed to operate from relatively small, unprepared landing areas measuring approximately 15 metres × 15 metres, enabling deployment in locations with limited ground infrastructure.The platform incorporates distributed and redundant propulsion and power architecture to improve fault tolerance. Its proposed capabilities also include GNSS-denied navigation, a communication link of up to 200 km, swarm operations and containerised transportation for rapid deployment. The design is intended to enable the vehicle to be transported and set up quickly, supporting logistics missions across geographically challenging locations.

Did you Know

Image

TDB signs agreement with ideaForge for Rs.151 crore RDI support to develop YETI heavy-lift autonomous aerial logistics vehicle

The development of heavy-lift autonomous aerial platforms has growing relevance for applications requiring the movement of essential supplies across difficult terrain. By combining vertical take-off and landing with long-range flight capability and substantial payload capacity, YETI is being developed to address a distinct segment of the unmanned aviation and aerial logistics market.

The RDI-supported programme will facilitate further technology development, engineering, integration, testing and validation required to progress the platform towards TRL-9, subject to the applicable technical, safety and regulatory requirements.

Did you Know

Image

TDB signs agreement with ideaForge for Rs.151 crore RDI support to develop YETI heavy-lift autonomous aerial logistics vehicle

The project falls under the Deep Technology sector, with Intelligent Systems and Robotics as the sub-sector. It reflects the growing importance of indigenous autonomous systems that integrate aerospace engineering, propulsion, navigation, communications and intelligent control.

Did you Know

Image

Asian Games 2026

The Asian Games, also known as Asiad, are the biggest sports competition in Asia, held once every four years. They are organized by the Olympic Council of Asia (OCA) and currently have 45 participating countries or regions. The 20th Asian Games were held in Aichi-Nagoya, Japan, from September 19 to October 4, 2026. The official slogan was “Imagine One Asia.” This is the third time that Japan has hosted the Asian Games, following the earlier editions held in Tokyo (1958) and Hiroshima (1994).

This major event was spread over 16 days of intense world-class competitions. It featured 43 sports and 71 disciplines in a grand showcase of athletic excellence. A total of 1,407 medals were awarded across 469 exciting events during the Games.

Did you Know

Image

Asian Games 2026

Alongside the Asian Games, Japan also hosting the 5th Asian Para Games from October 18 to October 24, 2026, in Aichi-Nagoya. This marks the first time Japan has hosted the Para Games.

Aichi-Nagoya 2026 sits within India's broader roadmap toward the Los Angeles 2028 Olympics and beyond. More than three hundred of India's five-hundred-plus athletes are making their Asian Games debut this year. This scale of debutant participation reflects the growing depth and expanding bench strength of Indian sport .

The government has also outlined a ten-year plan investing over Rs.36,000 crore to strengthen sports infrastructure nationwide. This investment aims to firmly establish India on the global sporting stage well before 2036. The Sports Ministry has called for a coordinated 360-degree approach involving federations, states and other stakeholders.

Did you Know