eSanjeevani is India’s national telemedicine service, developed by the Ministry of Health and Family Welfare (MoHFW) in collaboration with the Centre for Development of Advanced Computing (C-DAC), Mohali. This telemedicine service was launched in 2019, this initiative aims to provide quality healthcare services remotely through online consultations.
The platform is a comprehensive digital solution connecting patients, doctors, healthcare professionals, and institutions. It facilitates video-based consultations, digital health records management, appointment booking, and secure sharing of medical documents.
Primarily designed to bridge the healthcare gap in rural and remote areas, eSanjeevani ensures equitable access to medical services without the need to travel to hospitals.
How does eSanjeevani Work?
eSanjeevani operates via both a web platform and a mobile application, enabling users to consult with doctors from their homes.
- Online appointments: Patients can schedule consultations with doctors.
- Video consultations: Secure video calls enable remote doctor-patient interaction.
- Access to medical records: Patients can view test reports, prescriptions, and previous consultations.
- Lab orders and e-prescriptions: Doctors can issue lab tests and digital prescriptions.
- Doctor-to-Doctor consultations: Health workers at Health and Wellness Centres (HWCs) can connect with specialists at district hospitals or medical colleges.
Also Read: Ayushman Bharat Scheme
What are the Variants of eSanjeevani?
eSanjeevani has two major variants:
1. eSanjeevani OPD (Patient-to-Doctor)
- Designed for direct teleconsultations between patients and doctors.
- Patients can consult general physicians or specialists from any part of India.
- The platform has onboarded over 2.22 lakh specialists, doctors, and health workers.
- The OPD model allows patients to receive medical advice, prescriptions, and follow-up consultations without leaving home.
2. eSanjeevani AB-HWC (Doctor-to-Doctor)
- Part of the Ayushman Bharat Health and Wellness Centres (AB-HWCs) programme.
- Enables teleconsultations between primary healthcare workers and specialists at district hospitals.
- Operates on a hub-and-spoke model: HWCs act as spokes, while hubs at district or zonal levels provide specialist consultations.
- Has facilitated over 7.11 crore teleconsultations, bridging the rural-urban healthcare divide.
Why was eSanjeevani Service Launched?
The eSanjeevani programme was introduced with the aim of making healthcare accessible, affordable, and efficient. Its launch became particularly significant during the COVID-19 pandemic, when physical hospital visits were risky.
- Accessibility
- Safety
- Efficiency
- Digital Health Equity
How is eSanjeevani Linked to Ayushman Bharat Digital Health Mission (ABDHM)?
eSanjeevani is an integral part of the Ayushman Bharat Digital Health Mission (ABDHM). Through this platform:
- Citizens can generate ABHA (Ayushman Bharat Health Account) IDs, linking their digital health records.
- Health records are portable across India, allowing access to healthcare in different states.
- Both public and private hospitals adopt this digital platform for standardised, high-quality healthcare delivery.
Which Indian States Have Benefited Most from eSanjeevani?
The platform is extensively used in states such as:
- Andhra Pradesh
- West Bengal
- Karnataka
- Tamil Nadu
- Maharashtra
- Uttar Pradesh
- Madhya Pradesh
- Bihar
- Telangana
- Gujarat
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What Services does eSanjeevani Offer?
eSanjeevani provides a wide range of healthcare services to both patients and healthcare professionals:
| For Patients | For Doctors and Health Professionals |
| Online doctor consultations | Teleconsultation management |
| E-prescriptions and lab orders | Patient medical records access |
| Access to health records and previous consultations | Digital document sharing |
| Video and audio consultations | Online follow-up tracking |
| Appointment scheduling and reminders | Integration with HWCs for doctor-to-doctor consultations |
How does eSanjeevani Help the Indian Healthcare System?
eSanjeevani is a game-changer for India’s healthcare ecosystem. Its benefits include:
- Reducing hospital crowding: Minimizes unnecessary visits to hospitals.
- Time and cost savings: Patients do not need to travel long distances.
- Rural healthcare access: Specialists can reach remote areas virtually.
- Efficient resource use: Doctors can attend to more patients in less time.
- Early disease detection: Facilitates tele-monitoring and preventive care.
How Does eSanjeevani Support Government Healthcare Schemes?
The platform complements multiple government health initiatives, such as:
- Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB-PMJAY): Provides free healthcare coverage up to Rs. 5 lakh per family per year.
- National Health Protection Scheme (NHPS): Offers insurance for secondary and tertiary care.
- Pradhan Mantri Surakshit Matritva Abhiyan (PM-SMA): Free antenatal check-ups and neonatal services.
- Jan Aushadhi Yojana (JAY): Affordable generic medicines.
- Rashtriya Bal Swasthya Karyakram (RBSK): Preventive child health services.
- Free Dialysis Program: Free dialysis for all citizens regardless of economic status.
What is the Difference Between eSanjeevani and eSanjeevani OPD?
The details of the difference between eSanjeevani and eSanjeevani OPD scheme are as follows:
| Feature | eSanjeevani | eSanjeevani OPD |
| Purpose | Telemedicine platform for remote consultation | Online OPD services for patients |
| Users | Doctors and patients | Patients and doctors |
| Key Services | Medical advice, prescriptions, doctor-to-doctor consultations | Appointment booking, medical records access, lab orders |
| Accessibility | Web-based and mobile | Mobile app and web |
| Scope | Doctor-to-doctor and patient-to-doctor | Patient-to-doctor only |
| Health Records | Access to patient history and test results | Includes sophisticated patient record management |
| Document Sharing | Yes | Yes, with e-prescriptions and reports |
How has eSanjeevani Performed?
The eSanjeevani programme has made a significant impact on healthcare access across India. It has reached millions of patients and helped both urban and rural populations receive timely medical care, especially during emergencies like COVID-19.
- 8 crore teleconsultations completed, including 1 crore in just 5 weeks
- Over 4.34 lakh patients served in a single day through OPD
- 1,09,748 AB-HWCs and 14,188 hubs connected for doctor-to-doctor consultations
- Widely used in both rural and urban areas, improving access to healthcare
Summary
eSanjeevani is India’s national telemedicine service launched by the Ministry of Health and Family Welfare. It allows people to consult doctors online through video calls, get e-prescriptions, and access health records from home. It has two parts:
- eSanjeevani OPD: Patient-to-doctor consultation.
- eSanjeevani AB-HWC: Doctor-to-doctor consultation through Health and Wellness Centres.
So far, the platform has completed 8 crore consultations, served over 4.34 lakh patients in a single day, and connected more than 1 lakh HWCs and 14,000 hubs.
This scheme has made healthcare accessible, safe, and affordable, especially in rural areas, and supports India’s goal of Universal Health Coverage.
Key Takeaways
| Feature | Details |
| Launched | 2019 |
| Developers | Ministry of Health & Family Welfare, C-DAC Mohali |
| Variants | eSanjeevani OPD, eSanjeevani AB-HWC |
| Key Objective | Improve healthcare access, safety, efficiency, and digital equity |
| Teleconsultations Achieved | 8 crore+ |
| HWCs Covered | 1,09,748 AB-HWCs and 14,188 hubs |
| Specialists Onboarded | 2,22,026+ |
| Supported Schemes | AB-PMJAY, NHPS, PM-SMA, JAY, RBSK, Free Dialysis |
| Accessibility | Mobile app & Web platform |
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Questions Based on eSanjeevani Programme
- Which of the following statements about eSanjeevani is correct?
a) It is only for urban patients
b) It is a telemedicine service launched by MoHFW
c) It requires paid subscription
d) It is exclusively for COVID-19 patients
e) None of the above
Answer: b - When was eSanjeevani HWC launched?
a) 2018
b) 2019
c) 2020
d) 2021
e) 2017
Answer: b - Which government organization developed eSanjeevani OPD?
a) ISRO
b) NITI Aayog
c) C-DAC Mohali
d) DRDO
e) AIIMS
Answer: c - Which of the following is NOT a variant of eSanjeevani?
a) eSanjeevani OPD
b) eSanjeevani AB-HWC
c) eSanjeevani Telemedicine Hub
d) None of the above
e) All are variants
Answer: c - Which health scheme is linked with eSanjeevani?
a) PM-KISAN
b) Ayushman Bharat
c) PMAY
d) Swachh Bharat
e) Skill India
Answer: b - Which model does eSanjeevani AB-HWC follow?
a) Centralized
b) Hub-and-Spoke
c) Decentralized
d) Federation
e) Autonomous
Answer: b - Which of the following states has extensively used eSanjeevani?
a) Sikkim
b) Goa
c) Andhra Pradesh
d) Arunachal Pradesh
e) Mizoram
Answer: c - What is the main objective of eSanjeevani?
a) To provide entertainment content
b) To provide remote healthcare access
c) To track migration
d) To promote tourism
e) To provide education online
Answer: b - What type of consultations does eSanjeevani support?
a) Video only
b) Audio only
c) Text only
d) Video, Audio, and Text
e) None of the above
Answer: d - Which of the following is a feature of eSanjeevani OPD?
a) Booking online doctor appointments
b) Viewing medical records
c) Lab orders and e-prescriptions
d) Access to specialized health services
e) All of the above
Answer: e
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