The JAIIB RBWM exam is scheduled for 17th May 2026 (May cycle) and 29th November 2026 (November cycle) as part of the overall JAIIB examination conducted by the Indian Institute of Banking & Finance. With limited time left and a vast syllabus to cover, working professionals need a focused and practical preparation approach. One of the most effective ways to prepare is by solving module-wise questions.
In this blog, aspirants can attempt the JAIIB RBWM Module B Practice Quiz and also download a free PDF with 100 important questions covering key topics of Module B.
Download Free JAIIB RBWM Module B Practice Questions PDF
To strengthen your preparation, we have provided a free PDF that includes important RBWM Module B practice questions. This PDF covers key topics such as retail banking products, credit scoring, digital payments, and loan recovery, along with clear explanations to help you understand the concepts better.
Attempt a Free JAIIB RBWM Module B Practice Quiz
Try the free JAIIB RBWM Module B practice quiz to evaluate your current preparation and improve your accuracy for the upcoming exam.
1. According to Maslow’s Hierarchy of Needs, which banking product most directly satisfies ‘Safety and Security’ needs of a customer?
2. Which of the following best defines a ‘product line’ in retail banking?
3. A bank is conducting market research to identify customer pain points before launching a new savings product. This activity belongs to which stage of the New Product Development (NPD) process?
4. In the context of the Product Life Cycle (PLC), a retail banking product is experiencing rapid growth in sales, increasing competition from other banks, and expanding profitability. Which stage is this?
5. Which of the following is NOT a valid constraint in New Product Development for retail banks?
6. CIBIL TransUnion Score ranges from 300 to 900. A score of 750 and above is generally considered:
7. Which of the following credit bureaus is licensed by RBI to operate in India?
8. Which of the following factors does a credit scoring model typically NOT consider?
9. A customer frequently applies for multiple new loans within a short period. How does this behaviour typically impact their credit score?
10. A Basic Savings Bank Deposit Account (BSBDA) holder wants to open another savings bank account at the same bank. As per RBI guidelines:
11. Which of the following statements about a Small Account (as per RBI guidelines) is CORRECT?
12. Post RBI’s deregulation of savings bank interest rates in October 2011, banks are required to:
13. A minor aged 12 years wants to independently operate a savings bank account. Which of the following is correct as per RBI guidelines?
14. Which of the following facilities is NOT normally permitted in savings bank accounts of illiterate persons?
15. A current account holder has not operated their account for a continuous period of two years. The account will be classified as:
16. As per the Income Tax Act, FD maturity proceeds of ₹20,000 or more must be repaid by a bank:
17. What is the minimum tenure for a Term Deposit (Fixed Deposit) for amounts below ₹15 lakh as per RBI guidelines?
18. Deposits that have not been operated or claimed for a period of 10 years or more are transferred by banks to:
19. In a locker agreement, if the sole hirer has nominated a person and the sole hirer subsequently dies, the bank should:
20. Under the PMAY – Credit Linked Subsidy Scheme (CLSS), the interest subsidy is calculated on an NPV basis at a discount rate of 9% for a maximum loan tenure of:
Quiz Summary
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What are the topics covered under RBWM Module B syllabus?
The RBWM Module B covers key areas related to retail banking products, customer needs, digital systems, and loan management, which are important for both exam and practical banking knowledge.
- Customer Requirements – Maslow’s theory, customer expectations, basic needs analysis
- Product Development – Product life cycle, stages of new products, policies
- Credit Scoring – Credit score basics, scoring models, role of credit bureaus
- Retail Liability Products – Savings account, current account, fixed deposits, recurring deposits
- Retail Asset Products – Home loans, vehicle loans, personal and education loans
- Cards – Credit, debit, prepaid, and contactless cards
- Remittance Systems – NEFT, RTGS, ECS, NACH, AePS, BBPS
- Digitisation – Digital banking services, customer analytics, lending technology
- AI in Banking – Use of AI, benefits, and challenges in banking
- Loan Recovery – SARFAESI Act, DRT, Lok Adalat, recovery process
- MIS – Role in decision-making and reporting systems
- Securitization – Basic concept of asset securitization
Also Download:
Why should you attempt JAIIB RBWM Module B practice quiz?
Regular practice helps convert theory into exam-ready understanding, especially for a practical module like this.
- Improves understanding of retail banking products
- Strengthens credit and recovery concepts
- Helps revise important processes and systems
- Builds accuracy in MCQs
- Reduces mistakes in case-based questions
What are the important topics for RBWM Module B exam?
RBWM Module B is highly practical and focuses on customer behaviour, banking products, and credit-related concepts. Questions are frequently asked from core areas like customer requirements, product development, loans, and cards, making these topics important for scoring well.
| Topic | Description |
| Customer Requirement & CRM | Maslow’s theory, customer segmentation, customer expectations |
| Product Development Stages (PDLS) | Product life cycle stages like introduction, growth, maturity |
| Retail Liabilities | Savings account, current account, term deposits |
| Loans | Home loans, education loans, basic loan processing concepts |
| Credit/Debit Cards | Features, types, and usage of cards |
Also Check,
| Related Topics | Link |
| 50 Most Repetitive JAIIB RBWM MCQs | Click here to Check |
| 50 Most Repetitive JAIIB PPB MCQs | Click here to Check |
| 50 Most Repetitive JAIIB IE & IFS MCQs | Click here to Check |
| 50 Most Repetitive JAIIB AFM MCQs | Click here to Check |
Download JAIIB important MCQs Free PDF
Also, download the JAIIB important MCQs free PDF here:
| Study Material | Study Material |
| JAIIB IE and IFS Important Questions PDF | JAIIB PPB Important Questions PDF |
| JAIIB AFM Important Questions PDF | JAIIB RBWM Important Questions PDF |
FAQs
It focuses on retail banking products, credit processes, digital banking, and loan recovery.
It is practical but scoring if concepts and applications are clear.
At least 80–100 quality MCQs per topic for strong preparation.
Yes, topics like NEFT, RTGS, and AI in banking are highly important.
Yes, with regular practice, it can be one of the highest scoring sections.
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