CAIIB HRM Previous Year Paper, Download PYP & Attempt Free Quiz

1. Which HRM implication most directly follows from the demographic-
dividend argument?

2. Which combination best represents the core managerial functions of HRM?

3. Which HR role is most closely associated with aligning people practices with organisational strategy?

4. Which statement best distinguishes job enrichment from job enlargement?

5. A group formed specifically to complete a particular organisational assignment is best described as a:

6. In Tuckman’s model, conflict over roles, influence and procedures is most characteristic of:

7. Which leadership style generally encourages participation in decision-making while retaining managerial accountability?

8. In the Blake-Mouton Managerial Grid, a 9,9 style is known as:

9. A manager who develops an employee’s capability through guidance, feedback and practice is primarily using:

10. Which leadership approach is most strongly associated with setting exceptionally high performance standards and expecting employees to follow the leader’s example?

11. Benchmarking is best understood as:

12. ISO 19011 is primarily associated with:

13. In DMAIC, which phase focuses on identifying root causes after measurement of the current process?

14. Which of the following is NOT one of the traditional 5S terms?

15. In the DIKAR model, the transition from information to knowledge is most closely concerned with:

16. In the Balanced Scorecard, employee capabilities, learning and organisational development are primarily reflected under:

17. Factor analysis is primarily used to:

18. Which communication barrier occurs when the same word or message is interpreted differently by sender and receiver?

19. In Leavitt’s communication model, a wheel network is characterised by:

20. Which appraisal approach obtains performance information from multiple stakeholders surrounding the employee?

21. An HR intervention costs ₹4 lakh and produces estimated measurable benefits of ₹5.2 lakh. The ROI, using (Benefit – Cost)/Cost × 100, is:

22. The process through which an employee learns the values, norms and behavioural expectations of the organisation is best termed:

23. The Johari Window was developed by:

24. Under Transactional Analysis, a communication between two people operating from rational, objective positions is most consistent with:

25. Which description best captures the defining challenge of an ANI system?

26. Consider the following statements regarding strategic HRM:
1. HR strategy should be linked with organisational strategy.
2. HR policies can influence organisational capability.
3. Strategic HRM is limited to recruitment decisions.
4. Human capital can be a source of competitive advantage. Which statements are correct?

27. Consider the following statements about Indian HRM practices:
1. HR practices may be influenced by organisational culture and institutional conditions.
2. Outsourced manpower can alter the nature of the employment relationship.
3. Moonlighting always implies employee misconduct regardless of policy or circumstances.
4. HR policies must consider both business requirements and employee relations. Which are correct?

28. Regarding assessment centres:
1. They may use multiple exercises.
2. They can assess managerial competencies.
3. They are necessarily limited to written examinations.
4. Multiple assessors may be involved. Which are correct?

29. Consider group behaviour:
1. Task groups are formed to accomplish specified organisational objectives.
2. Social identity can influence group membership behaviour.
3. Ringelmann effect describes a tendency for individual effort to fall as group size increases in certain tasks.
4. All groups are necessarily formal groups. Which are correct?

30. Regarding leadership:
1. Democratic leadership encourages participation.
2. Pacesetting may work well with highly competent and motivated employees but can create pressure if overused.
3. Coaching focuses on capability development.
4. Autocratic leadership always produces superior long-term commitment. Which are correct?

31. Consider situational leadership:
1. Leadership effectiveness may depend on follower readiness or development level.
2. A single leadership style is universally optimal.
3. Coaching/supporting behaviour may be appropriate in different developmental circumstances.
4. Delegation can be appropriate when followers possess sufficient competence and commitment. Which are correct?

32. Regarding the Blake-Mouton grid:
1. It considers concern for production and concern for people.
2. 9,9 is termed team management.
3. 1,9 represents country-club management.
4. 9,1 represents impoverished management. Which are correct?

33. Regarding quality management:
1. Benchmarking compares performance or processes with relevant reference points.
2. TQM emphasises organisation-wide quality.
3. Six Sigma seeks to reduce process variation and defects.
4. Kaizen emphasises continuous improvement. Which are correct?

34. Regarding ISO and quality circles:
1. ISO 19011 provides guidance related to management-system auditing.
2. Quality circles involve employees in identifying and solving work-related problems.
3. Quality circles are designed to eliminate employee participation.
4. Standardisation can support consistent process performance. Which are correct?

35. Regarding Six Sigma DMAIC:
1. Define clarifies the problem and project scope.
2. Measure establishes baseline process performance.
3. Analyze identifies likely causes.
4. Control sustains improvements. Which are correct?

36. Regarding 5S:
1. Seiri concerns sorting.
2. Seiton concerns setting in order.
3. Seiso concerns cleanliness/shine.
4. Shitsuke is associated with sustaining discipline. Which are correct?

37. Regarding DIKAR/RAKID:
1. Data can be transformed into information.
2. Information can support knowledge development.
3. Knowledge can contribute to action and results.
4. Analytics has no role in managerial decision-making. Which are correct?

38. Regarding Balanced Scorecard:
1. It incorporates multiple perspectives.
2. Financial measures are the only valid measures.
3. Learning and growth can act as drivers of future performance.
4. Internal-process measures can connect capabilities to customer outcomes. Which are correct?

39. Regarding HR analytics:
1. Factor analysis can reduce a large variable set into underlying dimensions.
2. Correlation indicates association but does not by itself prove causation.
3. Statistical analysis can support evidence-based HR decisions.
4. HR analytics makes managerial judgement completely unnecessary. Which are correct?

40. Regarding reward systems:
1. Rewards can be linked to performance and organisational objectives.
2. A well-designed reward system can reinforce desired behaviours.
3. Monetary rewards are the only possible employee motivators.
4. Internal and external equity can affect perceived reward fairness. Which are correct?