Bhopal Mahila Thana Gets ISO Certification

The Mahila Thana (women’s police station) in Bhopal has achieved a significant milestone by becoming the first women-centric police station in the country to be awarded the ISO 9001:2015 certificate. This recognition highlights the station’s commitment to maintaining high standards of service and quality.

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The achievement was celebrated in the presence of senior police officials, including the Commissioner of Police (CP) of Bhopal, Harinarayanachari Mishra, and Additional Commissioner of Police, Anurag Sharma, among others. It underlines the dedication to providing efficient and quality services in support of women’s safety and security.

Efforts Made by Bhopal Mahila Thana

Over the past three years, the Bhopal Mahila Thana has undergone significant transformations to enhance its infrastructure. This effort has culminated in it becoming the second ISO-certified police station in the city, following the Misrod police station’s achievement of this distinction.

Warehouse Transformation

One noteworthy change involved the conversion of a warehouse within the police station. The warehouse’s contents were properly processed and submitted to the court in accordance with established procedures. The entire area was subjected to a sanitation overhaul to ensure the safety and well-being of the police station staff during their work and daily operations.

Improved Facilities

Various measures were implemented to improve the facilities within the police station. This included providing separate rooms and computers for investigating officers and staff. Additionally, strategically placed CCTV cameras were installed to enhance security.

Victim-Friendly Approach

The Bhopal Mahila Thana adopted a “victim-friendly” approach. To create a welcoming environment for children, a dedicated play area, often referred to as a “swing house,” was established. Furthermore, the police station underwent the construction of more than five toilets and the creation of a feeding room for women. These changes reflect the station’s commitment to ensuring the well-being and comfort of those it serves.

About ISO Certification

ISO certification is a process by which a business or organization demonstrates that it meets the requirements of a specific international standard. ISO standards are developed by the International Organization for Standardization (ISO). It is an international body composed of representatives from various national standards bodies.

There are over 20,000 ISO standards covering a wide range of subjects, including quality management, environmental management, food safety, and information security. ISO certification is not required by law, but it is widely accepted by businesses and organizations around the world.

Benefits of ISO certification

Improved quality: ISO certification can help businesses and organizations improve the quality of their products and services.
Reduced costs: ISO certification can help businesses and organizations to reduce costs by improving efficiency and reducing waste.
Increased customer satisfaction: ISO certification can help businesses and organizations increase customer satisfaction by demonstrating their commitment to quality.
Improved market access: ISO certification can help businesses and organizations access new markets by demonstrating that they meet international standards.
Enhanced reputation: ISO certification can help businesses and organizations enhance their reputation by demonstrating their commitment to quality and continuous improvement.

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