Preparing for the JAIIB Principles and Practices of Banking (PPB) paper is not only about learning banking concepts but also about understanding how they are applied in real-life banking situations. The exam may include case study-based questions that test your ability to understand a situation, apply the right banking concept, and choose the correct answer. Regular practice of JAIIB PPB case study questions can help improve your conceptual clarity, problem-solving skills, accuracy, and confidence.
Download JAIIB PPB Case Study Practice Questions Free PDF
You can download the JAIIB PPB case study practice questions PDF to get access to exam-level questions. This PDF will help you practice important topics and improve your problem-solving skills.
Attempt JAIIB PPB case study questions
To score well in case study questions, follow a clear and practical approach. First, read the case carefully to fully understand the situation. Identify the key concept or banking rule being tested, such as KYC norms, customer service, or banking regulations.
Case Study 1: Mr. Arvind Kumar, a salaried individual, approaches ABC Bank to open a savings account. He submits his Aadhaar card and PAN card as OVDs. However, the bank official notices that the address on Aadhaar differs from the address on PAN. Mr. Arvind insists that his Aadhaar address is current, while PAN reflects his old address.
Q1) Mr. Arvind submits Aadhaar as an Officially Valid Document (OVD) showing his current address and also furnishes PAN for the PAN requirement. What should the bank do for KYC?
Q2) Which of the following statements about Aadhaar-based KYC is correct?
Case Study 2: Mr. Suresh Patil runs a small textile business. He approaches XYZ Bank for a working capital loan of Rs. 50 lakhs. The bank assesses his financials and finds that his annual turnover is Rs. 3 crore, and current assets include debtors outstanding for 180 days and stock worth Rs. 40 lakhs.
Q3) While assessing working capital for MSME borrowers, which debtors should be included for drawing-power purposes under the bank’s sanctioned terms, if those terms allow receivables up to 180 days?
Q4) Under TReDS, who can participate as a seller on the platform?
Case Study 3: Mrs. Radha Sharma, a senior citizen aged 75 years, holds a savings account jointly with her daughter, Ms. Priya Sharma, under the ‘Either or Survivor’ mandate. Mrs. Radha becomes bedridden due to illness and is unable to visit the bank. Her son, Mr. Rahul Sharma, approaches the bank claiming that he should be allowed to operate the account since his mother is incapacitated.
Q5) How should the bank respond to Mr. Rahul’s request?
Q6) If Mrs. Radha had sole ownership of the account and becomes mentally incapacitated, who can operate the account?
Case Study 4: Greenfield Pvt. Ltd. is a borrower with a total credit exposure of Rs. 75 crore from multiple banks. Bank A has an exposure of 45%, Bank B has 35%, and Bank C has 20%. Greenfield now wishes to open a current account with Bank D, which has no existing credit relationship with the company.
Q7) As per RBI guidelines on current account opening, what should Bank D do? Assume the borrower has CC/OD facilities and the current-account restrictions applicable to such borrowers are attracted.
Q8) Which bank should maintain the collection/escrow account for Greenfield? Apply the same assumptions stated in Case Study 4 regarding the applicable current-account/escrow framework.
Case Study 5: Mr. Deepak Rao deposits a cheque of Rs. 2,00,000 drawn on State Bank of India at his bank, Punjab National Bank. The cheque is payable at Mumbai. PNB presents the cheque through CTS (Cheque Truncation System). The cheque is returned unpaid by SBI citing ‘Funds Insufficient’. Mr. Deepak wants to initiate legal action against the drawer.
Q9) Under which section of the Negotiable Instruments Act can Mr. Deepak initiate legal action for cheque dishonour?
Q10) What protection does Section 131 of the NI Act provide to the collecting banker (PNB in this case)?
Case Study 6: Sunrise Exports Ltd., a small exporter, approaches its bank for pre-shipment finance. The company has received an export order worth USD 1,00,000 from a US-based buyer. The bank sanctions Packing Credit (PC) for 120 days. However, due to a delay in shipment, the company requests an extension. The bank is evaluating whether to grant the extension under the guidelines.
Q11) Under RBI export-credit guidelines, which statement about the tenure of Packing Credit is most accurate?
Q12) If Sunrise Exports fails to ship the goods within the packing credit period and does not repay the loan, how should the bank classify the account?
Case Study 7: Meera Devi, a rural woman, is a member of an SHG (Self- Help Group) under the DAY-NRLM scheme. Her group has been functioning for the past 2 years with regular savings and repayment records. The group now approaches the bank for a loan. The bank manager wants to assess the eligibility of the SHG for a bank loan under the SHG-Bank Linkage Programme.
Q13) What is the normal savings-to-loan ratio applicable to SHGs under the SHG-Bank Linkage Programme?
Q14) What is the purpose of the Revolving Fund (RF) provided to SHGs under DAY-NRLM?
Case Study 8: Mr. Vikram Singh is a Non-Resident Indian (NRI) living in Canada. He holds an NRE Fixed Deposit account with Union Bank of India. He now wants to give a Power of Attorney (PoA) to his father, Mr. Harish Singh, a resident Indian, to manage his NRE account.
Q15) Which of the following operations can Mr. Harish Singh (PoA holder) perform on the NRE account?
Q16) Which of the following statements about NRE accounts is correct?
Case Study 9: Omega Chemicals Ltd. has been sanctioned a cash credit (CC) facility of Rs. 2 crore by Canara Bank against hypothecation of stock and book debts. During the bank’s annual inspection, the auditor observes that the company’s stock register shows stock worth Rs. 3 crore, but actual physical stock is only Rs. 1.8 crore. Book debts shown are Rs. 80 lakhs, of which Rs. 50 lakhs are older than 180 days.
Q17) What is the Drawing Power (DP) that should be calculated for the CC account?
Q18) If the outstanding balance in the CC account exceeds the Drawing Power for more than 90 days, how should the bank classify the account?
Case Study 10: Alpha Trading Co., a partnership firm, has a current account with Bank of Baroda. One of the partners, Mr. Ramesh, who is not an authorized signatory on the account, presents a cheque bearing his signature alone. The firm’s mandate requires two authorized signatories for all cheques.
Q19) Should the bank honour the cheque presented by Mr. Ramesh?
Q20) What is the legal status of a partnership firm’s bank account in the event of dissolution of the firm?
Quiz Summary
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What does the JAIIB PPB case study practice quiz include?
The JAIIB PPB case study practice quiz includes important topics such as banking regulations, customer service, KYC norms, and banker-customer relationships. It is designed to help you understand how these concepts are used in real banking scenarios.
- Case study-based questions from key PPB topics
- Questions based on real banking situations
- A mix of conceptual and practical questions
- Easy-to-understand explanations for answers
- Coverage of important areas like KYC, AML, and customer service
How will case study questions help you in PPB exam preparation?
Case study questions in the JAIIB PPB exam help you understand how banking concepts are applied in practical situations. Instead of asking direct questions, they present a situation that requires you to read carefully, understand the key details, and choose the most appropriate answer. Regular practice of these questions can help you strengthen your concepts and improve your overall exam preparation.
- Improves your understanding of banking concepts
- Helps you apply banking rules in real-life situations
- Builds analytical and decision-making skills
- Makes it easier to solve indirect and application-based questions
- Increases confidence for the actual JAIIB PPB exam
What topics are covered in JAIIB PPB case study questions?
The case study questions in PPB are usually based on important and practical topics that are commonly used in banking jobs.
- Banker and Customer Relationship
- Types of Bank Accounts and Services
- KYC Guidelines and AML Rules
- Banking Regulations and Compliance
- Payment Systems and Digital Banking
- Customer Service and Grievance Handling
- Negotiable Instruments and Cheque Handling
What modules are covered under the JAIIB PPB syllabus?
The bankers must note that the JAIIB PPB Syllabus is further divided into 4 modules. These modules are:
- Module A : General Banking Operations
- Module B : Functions of Banks
- Module C : Banking Technology
- Module D : Ethics in Banks and Financial Institutions
Also Check,
| Related Topics | Link |
| 50 Most Repetitive JAIIB RBWM MCQs | Click here to Check |
| 50 Most Repetitive JAIIB PPB MCQs | Click here to Check |
| 50 Most Repetitive JAIIB IE & IFS MCQs | Click here to Check |
| 50 Most Repetitive JAIIB AFM MCQs | Click here to Check |
What is JAIIB exam pattern?
The JAIIB exam is conducted twice a year once in May and once in November. The JAIIB exam pattern is the same for all four subjects, with 100 questions carrying 100 marks in each paper across both exam cycles. There is no negative marking in the exam, and a total of two hours is provided to complete each paper. The details of the JAIIB exam pattern are as follows:
| Feature | Details |
| JAIIB Subjects | IE and IFS, PPB, AFM, and RBWM |
| Exam Date | 3rd to 17th May and 1st to 29th November 2026 |
| Total Questions | 100 objective-type MCQs per paper |
| Total Marks | 100 marks per paper |
| Case-Based Questions | Yes, included |
| Exam Mode | Online (CBT) |
| Negative Marking | No negative marking |
| Exam Language | English and Hindi |
Download JAIIB important MCQs Free PDF
Also, download the JAIIB important MCQs free PDF here:
| Study Material | Study Material |
| JAIIB IE and IFS Important Questions PDF | JAIIB PPB Important Questions PDF |
| JAIIB AFM Important Questions PDF | JAIIB RBWM Important Questions PDF |
FAQs
They are practical questions based on real banking situations to test your understanding.
They help you apply concepts and improve problem-solving skills.
Yes, they are important as many questions are based on real-life scenarios.
Topics include KYC, banking services, regulations, and customer handling.
Yes, beginners can attempt them to build strong conceptual understanding.
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- JAIIB Case Studies, Attempt Case Study MCQs & Download PDF
- Attempt JAIIB PPB Cased Study Practice Quiz and Download PDF
- Attempt JAIIB IE & IFS Case Study Practice Quiz & Download PDF
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