The Institute of Banking Personnel Selection has announced the IBPS Clerk Recruitment 2025 under CRP-CSA XV (Common Recruitment Process for Customer Service Associates). This year, the post has been renamed from “Clerk” to “CSA,” and the mains exam pattern has been slightly revised. The recruitment process will be conducted in two stages: prelims and mains, to fill clerical vacancies in 11 public sector banks across India. The Prelims exam will be held on 4th, 5th, and 11th October 2025, followed by the Mains exam on 29th November 2025. The official notification provides complete details, including eligibility criteria, application process, syllabus, exam pattern, vacancies, selection process, and salary structure.
What’s New in IBPS Clerk 2025?
The IBPS Clerk recruitment process for 2025 has been revised with notable updates that impact both the selection process and candidate expectations. These new features aim to enhance transparency, accessibility, and regional relevance.
- The post is now officially called Customer Service Associate (CSA)
- New consolidated salary structure published
- Revised mains exam pattern with fewer questions and shorter duration
- Local Language Proficiency Test (LLPT) made mandatory
- DigiLocker integration for document uploads
- A separate edit window introduced after registration closes
Major Changes in IBPS Clerk Notification 2025
This year’s notification includes structural and functional changes to improve the overall recruitment cycle. Here are the core modifications:
IBPS Clerk Designation Renamed to IBPS CSA
The job title has been updated from “Clerk” to Customer Service Associate (CSA). This rebranding better reflects the customer-facing responsibilities of the role.
IBPS Clerk Pay Scale Announced
The official consolidated salary structure has been released for the first time:
- Basic Pay starts at ₹24,050
- Maximum Pay: ₹64,480
- Increment Stages: ₹24,050 – 1,340 (3 years) – ₹28,070 → ₹28,070 – 1,650 (3 years) – ₹33,020 → ₹33,020 – 2,000 (4 years) – ₹41,020 → ₹41,020 – 2,340 (7 years) – ₹57,400 → ₹57,400 – 4,400 (1 year) – ₹61,800 → ₹61,800 – 2,680 (1 year) – ₹64,480
IBPS Clerk LLPT Now Compulsory
To ensure effective service delivery, IBPS has introduced a Local Language Proficiency Test (LLPT). Candidates must demonstrate reading, writing, speaking, and understanding skills in the official language of the state/UT they’re applying for.
- Those who studied the local language in Class 10 or 12 are exempt.
- Others will have to qualify for LLPT after clearing the mains exam.
- Candidates who fail to clear the IBPS Clerk LPT will be disqualified.
What is the new IBPS Clerk Mains exam pattern?
IBPS has reduced the number of questions and overall duration of the mains exam to simplify the process. Check the revised IBPS Clerk Mains Exam Pattern below:
- Total Questions: 155
- Total Duration: 120 minutes
This is a major change from the earlier format of 190 questions and 160 minutes.
DigiLocker Integration for Document Upload
For the first time, IBPS allows integration with DigiLocker to upload documents during the application process.
- Helps fetch Aadhaar and educational certificates automatically
- Reduces manual errors
- Ensures secure and faster submission
Edit Window Introduced Post Registration
A separate edit window has been introduced to allow candidates to modify their application forms.
- Available after the registration deadline
- Exact edit dates to be announced separately
What is the new vacancy for IBPS Clerk 2025?
IBPS has released 10,277 vacancies for the post of Customer Service Associate (CSA) across various public sector banks. This is one of the highest vacancy counts in recent years and a big opportunity for aspirants.
IBPS Clerk 2025 Eligibility Criteria
To apply for IBPS Clerk 2025, candidates must meet the following IBPS Clerk Eligibility Criteria:
- Age Limit: 20 to 28 years (with relaxation for reserved categories as per rules)
- Educational Qualification: Graduation in any discipline from a recognized university
- Computer Knowledge: Certificate/diploma/degree in computer operations or studied computer as a subject in school/college
- Language Proficiency: Must know how to read, write, and speak the official language of the applied State/UT
Key Takeaways
- IBPS Clerk 2025 post renamed to Customer Service Associate (CSA)
- Revised mains exam pattern: 155 questions in 120 minutes
- LLPT introduced for local language proficiency
- New consolidated pay scale structure released
- DigiLocker integration for seamless document submission
- Edit window added for post-registration corrections
- Total vacancies: 10,277 across public sector banks
- Application window: August 1 to August 21, 2025
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Hi, I’m Tripti, a senior content writer at Oliveboard, where I manage blog content along with community engagement across platforms like Telegram and WhatsApp. With 3+ years of experience in content and SEO optimization related to banking exams, I have led content for popular exams like SSC, banking, railways, and state exams.