Global Delivery Center
In a strategic move aimed at bolstering its leadership team, Microsoft has recently introduced Aparna Gupta as the new head of the Global Delivery Center (GDC). Tasked with driving customer innovation and delivery excellence, Ms. Gupta is poised to play a pivotal role in advancing Microsoft’s dedication to delivering state-of-the-art solutions to its global customer base.
Unveiling GDC: Microsoft’s Delivery Hub
The Global Delivery Center (GDC) functions as the delivery arm of Industry Solutions Delivery, with its roots dating back to its establishment in Hyderabad in 2005. Over time, it has expanded its presence to include two additional locations: Bangalore and Noida. This multifaceted entity comprises four Centers of Excellence (CoE) specializing in app innovation, data and Artificial Intelligence, infrastructure and security, and business applications. Beyond this, the GDC oversees critical functions such as partner and delivery management, along with adoption management.
Aparna Gupta: A Leader with Vision
Bringing over 25 years of industry expertise and substantial Microsoft experience to her new role, Aparna Gupta is a seasoned leader. Joining Microsoft six years ago as the India lead for Commercial Software Engineering (now ISE), she has consistently made a positive impact on the business. Aparna’s profound understanding of Microsoft technologies positions her as a key player in aiding customers in planning and deploying forward-thinking solutions, particularly in the dynamic realm of artificial intelligence.
Aparna’s Key Roles at Microsoft: Global Delivery Center
Before assuming leadership at GDC, Aparna served as the Executive Director for Customer Success at Microsoft India & South Asia, guiding customers in extracting business value from their investments in the Microsoft cloud platform. Her prior roles include her position as General Manager, India for Commercial Software Engineering (CSE), where she facilitated high-impact organizations and developer communities in harnessing Microsoft’s intelligent cloud and edge.
Charting the Course for Microsoft’s Innovation and Global Influence
As the newly appointed leader of GDC, Aparna Gupta is set to guide Microsoft into a new era of innovation and delivery excellence, solidifying the company’s standing as a global technology leader. Her strategic vision and unwavering commitment to customer success are anticipated to play a pivotal role in Microsoft’s sustained growth and influence in the industry. Aparna Gupta’s leadership is poised to empower Microsoft’s global delivery capabilities, ensuring a seamless and cutting-edge experience for its diverse clientele.
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