The CAIIB Human Resource Management (HRM) syllabus 2026 has been specially curated for banking professionals who want to strengthen their knowledge and skills in managing people at the workplace. This paper focuses on key HR functions such as recruitment, training, performance management, employee engagement, and organizational behavior in banks.
Understanding this syllabus helps candidates to improve their managerial and leadership skills, making them better equipped to handle human resource challenges in banking organizations. In this blog, we have provided the CAIIB Elective Paper 2 HRM exam pattern and module-wise detailed syllabus.
What is the CAIIB Elective Paper 2 HRM Syllabus?
The CAIIB Elective Paper 2 HRM syllabus outlines the topics covered in the Human Resource Management paper of the CAIIB exam conducted by the Indian Institute of Banking and Finance (IIBF). This elective paper focuses on managing people effectively in banking organizations.
The syllabus includes five modules: Human Resource Management, Building an HR Strategy, Motivation and Training, Personnel Management and Industrial Relations, and Emerging Trends in HRM. It covers important areas such as recruitment, performance management, employee engagement, leadership, industrial relations, HR analytics, corporate governance, and new workplace models.
This syllabus helps banking professionals develop better managerial, leadership, and people management skills, which are essential for career growth in the banking sector.
CAIIB Human Resource Mangement Exam Pattern
The CAIIB elective paper consists of 100 questions, for a total of 100 marks, with no negative marking for incorrect answers, or answers that were not being attempted. The details CAIIB exam pattern are as follows:
| Subject | No. of Questions | Total Marks | Duration |
| CAIIB Elective Paper 2 Human Resource Mangement (HRM) | 100 | 100 | 2 hours |
Also: Check out the detailed CAIIB Syllabus 2026
What are the modules covered under the CAIIB HRM paper?
The CAIIB Paper 2 elective paper, HRM, consists of 5 modules, from which 100 questions will be asked in the CAIIB Elective paper. The module-wise details are as follows:
- Module A: Human Resource Management
- Module B: Building an HR Strategy
- Module C: Motivation, Training and Skill Development
- Module D: Personnel Management and Industrial Relations
- Module E: Emerging Scenario in HRM
What are the topics covered in CAIIB elective paper HRM Human Resource Management?
The details of the HRM Elective Paper 2 syllabus are as follows:
| Topics | Subtopics |
| Fundamentals of HRM | • Fundamentals of HRM • New Insights into HR Management • Ethics in Human Resource Management (HRM) |
| Organisational Behaviour | • Behavioural Dynamics in Organisations • The Person – Job Fit • Group Dynamics • Leadership and Team Effectiveness • Some Contemporary Approaches to Leadership • Transformational Leadership • Human Resource Implications of Benchmarking • Quality Initiatives in Organisations • ‘Quality Circle’: A HR Strategy to Quality Improvement • ‘Six Sigma’: A Model for Improving Business Processes • Positive Attitude: The Core Behavioural Capital of Organisations • Stress Management • Business Etiquettes |
| Organisational Change | • Change and Development • Change Agent • Managing Change • John P Kotter’s Eight Steps to Successful Change • ‘Responsibility Charting’ |
| HRM in Indian Banks | • Traditional Role of HRM in Indian Banks • Expectations from HR Department • Changing Profile of HRM in Banks • Major HRM Challenges Facing Banks • Core Banking and People Challenges |
| Knowledge Management | • Concept of Knowledge Management (KM) • Significant Features of Knowledge Management • Knowledge Management in Banks • IT & Database Management |
Check: CAIIB Exam Date 2026
What topics are covered in CAIIB HRM Building an HR Strategy?
The details of the Module 2 Building an HR Strategy are as follows:
| Topics | Subtopics |
| HR as a Strategic Player | • HR as a Strategic Player & Strategic HRM • HR Strategy Formulation and Implementation • Need for a Distinctive HR Strategy • Creating Business Value Through HR Strategy • ‘Factor Analysis’ in HRM • Connecting ‘Strategy’ to Organisations • Strategy Execution • Aligning HR System with Decision Framework |
| CEO and his/her Team | • Roles and Responsibilities of CEO • CEO and Talent Management • Executive and Line Managers • Succession Planning • ‘Job Family’: An Integrated Model for Sustained Succession Planning & Talent Management • Human Resource Audit |
| Communication | • Organisational Communication • Types of Communication • Barriers to Effective Communication • Steps for Effective Communication • HR and Communication |
| HR Functions | • Human Resource Planning (HRP) • Recruitment and Selection • Impact of Technology on Critical HR Functions • ‘Social Media Policy’ for Organisations: Need and Contents thereof • Compensation • Incentive Based Compensation • Attrition/Turnover Management • Employee Risk Assessment Systems in Banks |
| Performance Management | • Performance Management System (PMS) • Performance Appraisal System • 360-Degree Appraisal • Competency Mapping • Key Result Areas (KRAs) |
Check: CAIIB Study Material
What topics are included in CAIIB HRM Motivation, Training and Skill Development?
The details of the Module 3 Motivation, Training and Skill Development are as follows:
| Topics | Subtopics |
| The Learning Process | • Human Implications of Organisations • The Learning Theory • The Learning Process • Employee Behaviour |
| Employee Motivation | • Types of Motivation • Motivational Theories • Employee Attitude Development • Practical Applications of Motivation • Job Enrichment • Job Enlargement • Job Rotation • Job Satisfaction |
| Employee Development | • Basic Objectives of Training • Training & Development: Its Need • Concepts and Differences of Training, Development, and Learning • Training Need: Methods for Identification of Training Needs • Role and Impact of Training • Changing Face of Banking in India • Future of Bank Education in India |
| Training Methodology | • Subject Matter of Training: Learning Organisations • Training Methodology • Current Trends in Training • Types of Training • Benefits of Training • Training & Career Development • Soft Skills Training • Challenges in Training in Banks • Training Infrastructure in Banks • Talent Management • Creative Talents & Dynamic Leadership: A Winning Combination • Strategies to Hone Leadership Skills • Training for the New Generation • ROI on Training • Measuring the Success of Training • Best Practices in Training to Help Organisations |
Also Check: How to Choose the Right Elective Paper
What topics are covered in CAIIB HRM Personnel Management and Industrial Relations?
The details of the CAIIB Elective Paper 2 HRM Syllabus for module 4 are as follows:
| Topics | Subtopics |
| Industrial Relations (Part A) | • Personnel Function • Legal Aspects of Personnel Function • Legislation on Working Conditions • Industrial Relations Code 2020 • Legislation on Wages • Legislation on Social Security • Legislation on Employment and Training • The Changing Scenario |
| Industrial Relations (Part B) | • Historical Background of Trade Union Movement • Trade Unions in Banks• Industrial Relations • Collective Bargaining |
| Employee Discipline (Grievance Redressal and Discipline) | • Grievance: Concept and Definition • Causes & Effects of Grievance • Grievance Redressal Mechanism • Conflict Management • Management Dilemma |
| Workers’ Participation in Management (WPM) | • Participation: Concept & Definition, Types • Methods of Participation • Indian Banking Experience on WPM |
| Employee Discipline (Discipline Management) | • Discipline at Workplace • Discipline Management • Disciplinary Rules in Banks • Domestic Enquiry • Frauds in Banks • Risk Attached to Delegation of Financial Powers • Need for Vigilance Department in Banks • Diversity and Gender Issues • Dealing with Sexual Harassment Cases • POSH Act 2013 (Prevention, Prohibition, and Redressal) |
Also Download :
| CAIIB Previous Year Papers | Download Link |
| Paper 1 (ABM) | Download PDF |
| Paper 2 (BFM) | Download PDF |
| Paper 3 (ABFM) | Download PDF |
| Paper 4 (BRBL) | Download PDF |
What topics are included in CAIIB HRM Emerging Trends in HRM?
The details of the HRM module 5 are as follows:
| Topics | Subtopics |
| Contemporary Practices in Employee Engagement | • Concept and Definition of Employee Engagement • Features and Characteristics of Employee Engagement • Drivers of Employee Engagement • Creative Strategies for Engaging Gen Y Employees • Contemporary Employee Engagement Strategies • Work From Home (WFH) and Hybrid Models • U-Work & Open2u: New Employment Models • Legal Framework in India for New Work Models |
| Organisational Culture & Creativity | • Definition and Characteristics of Individual and Organisational Culture • Individual Creativity vs Organisational Creativity • Distinction between Creativity & Innovation • Impact of Culture on Creativity and Vice-Versa • Qualities of a Creative Leader/Manager • Strategies to Create Ethical Organisational Culture |
| Corporate Sustainability & Green HRM | • Concept of Corporate Sustainability • Evolution from Strategic HRM to Sustainable HRM • Forms of Sustainable HRM • Green HRM: Environmental Approach • Green HRM Practices in Banking Industry • Future Prospects |
| HR Analytics, HR Entrepreneurship & AI-Based HR Solutions | • HR Analytics: Concept and Understanding • HR Metrics vs HR Analytics • Advantages and Disadvantages of HR Analytics • HR Entrepreneurship: Future Buzzword • Introduction to Artificial Intelligence • Role of AI in HR Functions |
| Leading in VUCA & BANI Scenarios | • Crisis: Concept, Definition, Features, and Sources • Crisis Management: Concept, Features, Need • Four Levels of Uncertainty: Strategies to Manage • VUCA: Gravity-Driven Approach • BANI Approach in Crisis Management • Models of Crisis Management Process • Role of HR, Leadership, and Employees in Crisis Management |
| Business Ethics, Corporate Governance & CSR | • Business Ethics: Importance and Areas • Theories of Business Ethics • Characteristics of Ethical Organisations • Corporate Governance: Best Practices and Ethical Issues • Corporate Social Responsibility (CSR): Concept, Models, and Indian Experience |
FAQs
Ans. Banking professionals who have passed JAIIB and want to specialize in HRM can choose this elective paper.
Ans. The HRM paper is an online objective-type exam with multiple-choice questions based on modules A to E.
Ans. Candidates should study all modules, practice past papers, refer to updated HRM concepts, and focus on practical HR applications in banking.
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