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Question :

As per the RBI's Digital Payments Index (DPI) for 2024, which of the following parameters recorded the highest growth?

1. Payment Enablers & Consumer Centricity

2. Payment Performance & Payment Infrastructure (Demand-side)

3. Payment Infrastructure (Supply-side) & Payment Enablers

4. Payment Infrastructure (Demand-side) & Consumer Centricity

5. Payment Performance & Consumer Centricity

Correct Answer : 2
Solution :

The RBI Digital Payments Index (DPI) was launched in January 2021 to measure the level of digitization of payments in India. It is published biannually (twice a year) and tracks the progress of digital payment adoption across the country. The base year of the index is March 2018 (DPI Score = 100).

Objective of the DPI

• To quantify the growth of digital payments in India.

• To provide a benchmark for policymakers and stakeholders in the digital finance ecosystem.

• To analyze trends in different aspects of digital payments, including infrastructure, consumer behavior, and transaction volumes.

Composition of the DPI Index- The DPI is calculated based on five key parameters, each assigned a different weightage:

1) Payment Enablers (25%)

• Includes internet penetration, mobile banking usage, fintech innovations, Aadhaar-based payments, and regulatory initiatives supporting digital transactions.

2) Payment Infrastructure - Demand-side (10%)

• Measures the availability of digital payment access points for consumers, such as ATMs, POS terminals, mobile wallets, and banking correspondents.

3) Payment Infrastructure - Supply-side (15%)

• Evaluates the availability and expansion of banking and financial infrastructure, including bank branches, NBFCs, digital payment service providers, and financial institutions.

4) Payment Performance (45%) (Highest weightage)

• Analyzes the volume and value of digital transactions, including UPI, RTGS, NEFT, IMPS, debit/credit card transactions, and mobile banking activity.

• Key growth drivers in 2024:

• Rapid expansion of UPI and FASTag adoption

• Increased use of digital lending platforms

• Government schemes promoting digital transactions

5) Consumer Centricity (5%) (Lowest weightage)

• Focuses on consumer awareness, grievance redressal mechanisms, and security measures to enhance trust in digital payments.

• Includes factors such as fraud prevention systems, cybersecurity measures, and customer support services.

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